--------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DFX00008 Date: 11/27/96 From: SYLVAIN LAUZON Time: 11:28am \/To: PATRICK MOORE (Read 3 times) Subj: modem acts strange my SFM 288 Ext started to display "B triggered" during dialing process and while connected online. What does cause this? i pressed the on/off button and the problem went away. ********** --- Renegade v5-11 Exp * Origin: Nothing will last forever... but SUPRA (1:167/146) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DFY00000 Date: 11/24/96 From: JONAS MAEBE Time: 12:56pm \/To: CHRISTOPHER GREAVES (Read 3 times) Subj: MACS, MODEMS AND CABLES Christopher Greaves banged in a message to All: CG> Specifically: What brand/model of modems are suited? Supra modems do well. CG> What cables types are required? You get the right type of cable if you buy the "Mac version" of a Supra Modem (the modem is the same as the PC model, but you get another cable and Mac software). CG> What software is recommended for text-based Email Eudora, or if you want compmercial software, Claris EMailer seems to be good too. Cya, Gamefreak --- FMail/2 1.22 * Origin: 'To be or not to be'... That's not a question! (2:292/624.7) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DFY00001 Date: 11/28/96 From: BOB MORTON Time: 11:49am \/To: ROBBY DITTMANN (Read 3 times) Subj: Tech Support RD> CM> I think that they are undergoing some organazation RD> CM> changes. I ordered a part (which got lost) and waited RD> CM> a week for it to arrive. After I called a week later, RD> CM> they had still not processed my lost part complaint.. RD> CM> Said they had been training new personel.. RD> Gee, this gets me REAL excited about the Diamond buy-out! (he said RD> sarcastically). I sent in the fax form for upgrading a V.FC on sysop plan, on 9/9/96. No response. Sent again in mid Oct with a request they call or fax an "I got it" back to me--again, nothing. Phone called them a few days ago--long wait on hold--they finally found my second order in the computer (nothing in their records about the first order at all). Reason offerred for delay is that "we're backordered on that; it will be 2-3 weeks still." --- GEcho 1.11+ * Origin: Flamingo BBS, Melbourne, FL V34+ (407)242-8184 (1:374/46) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DFY00002 Date: 11/28/96 From: GARY GILMORE Time: 01:51pm \/To: ROBBY DITTMANN (Read 3 times) Subj: Tech Support RD> Gee, this gets me REAL excited about the Diamond buy-out! (he said RD> sarcastically). I've got some news for you, Diamond bought Supra long, long ago. Supra is growing at a high rate, and with growth comes growing pains. I can remember when the SFM144 came out. There was a huge jump in sales, and things got a little messy then, but it was all back together in no time. Give them a break. At least they're growing, and not filing for reorganization like some other modem companies. --gary ... Bela Lugosi is my co-pilot.. --- Sxmr BT040 * Origin: bloom county bbs * dearborn, mi * (313)582-0888 (1:2410/400) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DFZ00000 Date: 11/27/96 From: SIMON SLATER Time: 08:58am \/To: ROBBY DITTMANN (Read 3 times) Subj: Tech Support Hi Robby! How are you? 25-Nov-96 07:40:34, Robby Dittmann wrote to All Subject: Tech Support RD> Does Tech Support actually monitor this echo or is that just a RD> rumor? I haven't seen anyone get a response from them. Patrick Moore is the Moderator of this echo. Also he is the Sysop of the Supra BBS in Albany, USA. Any problem he should be able to help with if not I am sure the problems are passed onto Supra Tech Support. Regards Simon... coole@compura.com http://www.compura.com/coole/ --- Terminate 4.00/Pro*at * Origin: The Coole BBS - Home of the SUPRA Echo - 33600 V34+ (2:443/777) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DFZ00001 Date: 11/29/96 From: ELDEN FENISON Time: 10:46pm \/To: DREW FELLENZ (Read 3 times) Subj: Re: Stuck modem -> I've has something close to that. Is it stuck on RT? Mine has been -> doing that too.. I've had that problem more than enough times myself. Wish I could find a solution. I did do the AT%G0 so at least if it's retraining, it wasn't MY modem that requested it. It still gets stuck from time to time though. Elden --- WILDMAIL!/WC v4.12 * Origin: Moondog Central (1:3406/1.0) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DFZ00002 Date: 11/29/96 From: PAUL ORTMAN Time: 04:42am \/To: PATRICK MOORE (Read 3 times) Subj: Stuck modem Hello Patrick, Seems that one of my Supra e288i gets stuck after dropped carrier at 300 aud. Many times I have seen a caller hangup and the modem drops to 3 on display and OH.TR lit up. I did the 336now upgrade and this started. Any Fix? It stays stuck short of a recycle of the on/off switch. Thanks, Paul --- Maximus 3.01 * Origin: ORTLAND *541-484-9754* 33.6K Baud KB7KRD (1:152/1) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DFZ00003 Date: 11/29/96 From: PAUL ORTMAN Time: 04:45am \/To: PATRICK MOORE (Read 3 times) Subj: Stuck modem * Original To : Patrick Moore (1:152/3) Hello Patrick, Seems that one of my Supra e288i gets stuck after dropped carrier at 300 aud. Many times I have seen a caller hangup and the modem drops to 3 on display and OH.TR lit up. I did the 336now upgrade and this started. Any Fix? It stays stuck short of a recycle of the on/off switch. Thanks, Paul --- Maximus 3.01 * Origin: ORTLAND *541-484-9754* 33.6K Baud KB7KRD (1:152/1) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DG100000 Date: 11/29/96 From: SIMON SLATER Time: 05:19pm \/To: ALFRED DE RUITER (Read 3 times) Subj: SupraFAXModem 288 PC upgrade Hi Alfred! How are you? 24-Nov-96 10:07:17, Alfred De Ruiter wrote to Patrick Moore Subject: SupraFAXModem 288 PC upgrade ADR> Two weeks ago I have received the Supra upgrade ROM from ADR> Diamond UK. However, the upgrade ROM was not the correct one. ADR> In the UK and Holland is it only possible to upgrade the ADR> SupraExpress 288 to 33k6. that is correct only the SupraExpress is supported at the minute. I have though been informed that Diamond UK will in the future support upgrades etc but not yet. ADR> I do not have a SupraExpress 288 but a SupraFAXModem 288 V.34 ADR> PC pack. I do want to upgrade my modem to the new standard of ADR> V.34 (33k6). ADR> What is the procedure if I want to upgrade the modem in the ADR> U.S.A.? the info is at Supra's web site but you'll have to phone Diamond UK tech support for the pricing for european users. This is what I have been told.. I have been in contact with UK/USA support for a month or so now trying to get some sort of info on all this. it's hard going! Lucky for me I don't need the upgrade but I know theres quite a few that do need it and I'm trying me best to sort some type of FAQ out for the European users. BTW this is entirely volonatry and I don't work for Supra! Regards Simon... coole@compura.com http://www.compura.com/coole/ --- Terminate 4.00/Pro*at * Origin: The Coole BBS - Home of the SUPRA Echo - 33600 V34+ (2:443/777) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DG100001 Date: 11/30/96 From: ROBBY DITTMANN Time: 08:16pm \/To: GARY GILMORE (Read 3 times) Subj: Tech Support GG> Give them a break. At least they're growing, and not filing for GG> reorganization like some other modem companies. That's true. I guess it's better to have one unanswered question with my Supra than the hundreds of answered ones I've had with other modems! :-) Robby --- Maximus 3.01 * Origin: Red Shift BBS ... Snellville, Ga. ... (770) 979-9467 (1:133/8003)