--------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DCR00011 Date: 08/21/96 From: PATRICK MOORE Time: 11:56am \/To: DAN MILLEN (Read 4 times) Subj: QUESTIONS DM>-> What does ATi3 report on your 14.4i? DM>V1.80-05p TR14-Jxxx-001 226 DM>-> What type of CPS rate do you get now? DM>I'm getting 1500+ generally. It sounds like that modem is doing fine. Max. I seen on that model is 1630 cps (on large fully compressed files). -Patrick Moore Sysop of Supra BBS CMPQwk1.42 331Is the latest ROM code in your modem and the modem(s) it lls? --- FLAME v1.1 * Origin: Supra BBS - Technical Support is "SUPRA CORP" (1:357/4) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DCR00012 Date: 08/21/96 From: PATRICK MOORE Time: 11:56am \/To: JANET SULLIVAN (Read 4 times) Subj: LOCKUP PROBLEM JS> JS> PM>> The modem is getting stuck in an invalid state. The JS> JS> PM>> odd thing is that I have yet to have it happen here, JS> JS> PM>> so its hard to fix what I can't duplicate. JS> PM> They looked okay. JS> PM> the -18 code is out and has run well here for days. JS>Sorry, the -18 code still gives me the same problem. In fact my JS>Supra is sitting here locked up while flashing CD, LP, DC, 3 as I JS>type this. :( I'm happy to be getting 33.6k connects with USRs now JS>though. :) Try adding S30=90 to the init. string. -Patrick Moore Sysop of Supra BBS CMPQwk1.42 331Is the latest ROM code in your modem and the modem(s) it lls? --- FLAME v1.1 * Origin: Supra BBS - Technical Support is "SUPRA CORP" (1:357/4) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DCR00013 Date: 08/21/96 From: PATRICK MOORE Time: 03:35pm \/To: ALL (Read 4 times) Subj: Weekly Echo Rules & Info ----------------This is a weekly automated posting------------------------ RULES of the SUPRAFAX echo as of 6/29/96 Moderator: Patrick Moore (1:357/4) or patrick@supra.com (Diamond mployee) Co-Moderator: Matt Ion (1:153/7106) or soundy@nextlevel.com (Independent Sysop) Distribution: SUPRAFAX is distributed via the Fidonet North American Backbone and is also available in many other areas of the world. Pick it up where you get your other echomail in (or from) North America. Echo Purpose and History: This echo is intended both as a means of contacting the Communications Division of Diamond Multimedia for support of the Supra modem product line and as a means of knowledge exchange between users of Supra modem products. This echo was originally started by Wayne Boyd (in Burnaby, BC, Canada) in the fall of 1992 to help answer his (and others) questions about how to use his SupraFAXModem. In the fall of 1993, Supra Corp. joined Fidonet and started providing technical support and comment. In the spring of 1995, moderation was taken over by Patrick Moore (Fidonet 1:357/4 or patrick@supra.com via the Internet) of Supra Corp. when Wayne Boyd was no longer able to be active in Fidonet. In fall of 1995 Diamond Multimedia merged Supra Corp in as its Communications Division. Echo Rules and Policies: 1. Do not be annoying and do not be easily annoyed (no FLAMES). 2. Please limit messages here to issues regarding the use of Supra modem products. 3. Do not post messages with high-bit ASCII characters or any type of encoded file. 4. Do not use aliases (real names only please). The only exception to this being the Supra Technical Support accounts. For Supra Technical Support PLEASE mail to one of the following accounts: DOS/WINDOWS "PC-TECH" (without the quotes) Macintosh "MAC-TECH" (without the quotes) Amiga "Amiga-Tech" (without the quotes) ROMS & Parts "SERVICE" (without the quotes) Other Stuff "Patrick Moore" (without the quotes) Echo Policies "Patrick Moore" (without the quotes) For other contact information please download the ADDRESS.TXT file from Supra BBS at 1-541-967-2444 (FREQ from 1:357/4) or ftp.supra.com. You may also call (Voice) to 800-774-4965 (1-360-604-1494) for a list support contact methods. ROM Information: Current FLASH ROM Code for SupraSonic Models: 1.440-12 (Jun. 96) SupraSonic 288 V+ 336NOW.EXE 13311412.EXE 13311412.ZIP 13311412.SEA 13311412.SIT 13311412.LHA Current FLASH ROM Code for SupraFAXModem 288 Models: V34 models: 1.440-12 (Jun. 96) SupraFAXModem 288 External 336NOW.EXE 12011412.EXE 12011412.ZIP 12011412.SEA 12011412.SIT 12011412.LHA SupraFAXModem 288 External (German) 336NOW.EXE 12811412.EXE 12811412.ZIP 12811412.SEA 12811412.SIT 12811412.LHA SupraFAXModem 288i 336NOW.EXE 12111412.EXE 12111412.ZIP SupraFAXModem 288i PnP 336NOW.EXE 12911412.EXE 12911412.ZIP VFC models: 1.000-04 (Jan. 95) DOS filename: VFC104PC.EXE Mac filename: VFC104MC.SEA Mac Powerbook: VFC104PB.SEA Amiga filename: VFC104AM.LHA Current ROM Code for SupraFAXModem V32bis Models: Older Units: 1.80-05 (Summer 93) Newer Units: 1.5 (Winter 95) ** Please please contact Supra's Staff regarding other models ** SERVICE and WARRANTY Information: Download from 541-967-2444 (or FREQ from 1:357/4) SERVICE.TXT -Patrick Moore {Sysop of Supra BBS} --- FLAME v1.1 * Origin: Supra BBS - Technical Support is "SUPRA CORP" (1:357/4) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DCR00014 Date: 08/21/96 From: PATRICK MOORE Time: 03:35pm \/To: ALL (Read 4 times) Subj: Weekly Supra Sysop Deal Info ---------------------This is a weekly automated sting----------------------- SupraFAXModem offers for SysOps SYSOP.TXT Rev 6.1 (PHM 6/29/96) from Supra BBS (541)967-2444 Sysop's are the key to the success of advancing modem technology. The modems sysops adopt today will help shape the purchase decision of online users for years to come. We at the Communication Division of Diamond Multimedia (formerly Supra Corportation) are excited to offer special pricing on the award-winning SupraFAXModem 288 series. The SupraFAXModem 288 was named #1 in the high-speed modem category of the `Best 200 Hardware Buyer's Superguide' in the June 1994 edition of "PC/Computing" At 33,600 bps, the SupraFAXModem 288 (now with 33.6k support) is better than twice the speed of V.32bis (14400 bps) modem. This performance leap allows graphics screens to "snap" on to a caller's display and provides a vast reduction in file transfer time. FidoNet Hubs and Internet providers will find it easier to meet the demands of modern users hungry for echo conferences and news groups with SupraFAXModem 288's online. This next generation of SupraFAXModem utilizies both the ITU V.34 world-wide standard and Rockwell's V.FastClass (V.FC) technology. All modems in our offer support the following standards & features: - Bell 103/212A (300/1200bps) - V.21/22/22bis (300/1200/2400bps) - V.32/V.32bis (4800-14400bps) - MNP 2-4 & V.42(LAPM) Error Correction - MNP 5 & V.42bis(BTLZ) Data Compression - V.27/29 (9600 send/recv fax) - V.17 (14,400 fax) - Class 1 & Class 2 fax command sets - 16550 buffered UART emulation (PC Internal Units Only) - Caller ID - Adaptive Answer - Silent Answer SupraFAXModem 288 models also support: - V.34 (2400-28000bps, plus the soon to be approved 31,200 & 33,600bps) - Asymmetrical Carrier Rates (V.34 mode only) - V.FastClass (V.FC) (14400-28800bps) - MNP 10 and MNP 10 Cellular - Distinctive Ring Detection - Real-Time Carrier Condition Status - Serial "Plug-n-Play" - Ring-Back detection - FLASH ROMs for adding enhancements and features via software. Gary Gilmore, sysop of the Bloom County BBS (past Fido Net 2410 EC and current echomail hub in the Detroit area) said this about the new SupraFAXModem 288: "The modem is blindingly fast...it's been very reliable. Installation is a piece of cake. Flash ROM updates are immediate - no waiting. The flash ROM is so easy...it's just that - a flash." External SupraFAXModems have 4 lights (RD/SD/OH/TR) and our unique alpha-numeric green LED display. The cycling display indicates the current carrier rate (also type of carrier on 288 models), compression mode, error correction mode, and more to keep you informed of the current operating state and changing conditions. All this is packed into the famous small case (1" high by 4.5" wide by 6.5" long). Internal modems are 8-bit, half cards which may be configured to any combination of communication ports 1 to 4 and interrupt request (IRQ) lines 2 to 5. Product: Pricing: Sysop Suggested Retail SupraFAXModem 288 (External PC) 159.95 209.95 SupraFAXModem 288 (External MAC) 159.95 209.95 SupraFAXModem 288 (Internal PC) 139.95 179.95 To obtain modem(s) under this offer please use one of these methods: >> Complete the following form and mail, FAX, or EMail it to: MAIL: Diamond Multimedia Communications Division ATTN: Sysop Order 312 SE Stone Mill Drive Suite 150 Vancouver, WA 98684 USA FAX: 360-604-1401 Internet: sysoporder@supra.com -Internet orders SHOULD be sent as a non-encoded message >> Call the Supra BBS at 541-967-2444 and place a SYSOP order in the "ORDER AREA" If you have any questions, please contact Customer Service at: FAX: 360-604-1401 Customer Service: 360-604-1410 or 800-727-8772 (US) InterNet sales@supra.com ======================================================================== Please allow 2 to 4 weeks for processing and shipping on all orders. SYSOP INFORMATION System Name:________________________ System Software:_______________ System Phone:_______________________ Compter & OS:__________________ No. of Phone Lines:______________ Modem Type(s) used:______________ No. Calls per Month:_____________ Hours of operation:______________ No. Months in operation:_________ Add System name to our 288 BBS List (Y/N):__ ORDER INFORMATION Date:______________ Order#____ Cust. PO#________ BILL TO:__________________________________________________________ Address___________________________________________________________ City______________ State_____ Zip________ ##Phone___________ Contact Name:_____________________________________________________ SHIP TO:__________________________________________________________ Address___________________________________________________________ City______________ State_____ Zip________ ##Phone___________ Referred by:______________________________________________________ -=* You may order ONE unit per node on your online service *=- Part Number: Model: Price: Quantity: 50-V34E-PC SupraFAXModem 288 (PC External) 159.95*** ___ 50-V34E-MC SupraFAXModem 288 (MAC External) 159.95*** ___ 50-V34I-IPC SupraFAXModem 288i (PC Internal) 139.95*** ___ SHIPPING & BILLING OPTIONS+ UNITED STATES _ UPS Ground $ 8.00/pc* _ VISA/MC ________________ xp____ _ UPS 2-Day Air $14.00/pc* _ DISCOVER ________________ xp____ _ UPS Next-Day Air $30.00/pc* _ Pre-Pay** CANADA & MEXICO -UPS Standard (Ground) $16.00* ++ _ VISA/MC ________________ xp____ -UPS Expedited (Blue) $51.00* ++ _ DISCOVER ________________ xp____ -UPS Express (Red) $55.00* ++ _ Pre-Pay** -Federal Express $62.00* ++ INTERNATIONAL -UPS Expedited(Blue) $67.00* _ VISA/MC ________________ xp____ -UPS Express(Red) $80.00* _ DISCOVER ________________ xp____ -FedEx Priority $95.00* _ Pre-Pay** COMMENTS:_______________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ## (VOICE phone number provides the FASTEST service for ORDER corrections * Shipping prices PER UNIT (MULTIPLE unit orders may be much lower per unit.) ** Pre-Pay shipments are delayed 2 to 3 weeks while the check clears the bank. *** Orders shipped to addresses in Washington State must add 7.60% Sales Tax. + Orders ship based on item availability, so this may affect delivery. ++ (Canadian Orders Only) UPS Ground orders do not include brokage fees (fees charge by UPS to perform customs entry activities) --- FLAME v1.1 * Origin: Supra BBS - Technical Support is "SUPRA CORP" (1:357/4) --------------- FIDO MESSAGE AREA==> TOPIC: 267 SUPRA MODEMS Ref: DCR00015 Date: 08/21/96 From: PATRICK MOORE Time: 03:35pm \/To: ALL (Read 4 times) Subj: Weekly Supra Corp Contact Info ----------------This is a weekly automated posting------------------------ Please note: The AREA CODE (503) servicing the Albany, Oregon area has been changed to (541) since Nov. 1995. There will be a short period where either (503) or (541) can be used, however, you should start using the (541) area code as soon as possible to avoid confusion in the future. Supra Corporation - Albany (Oregon) ------------------------------------------------------------------------------ - Mailing Address.......: Supra Corporation 7101 Supra Drive SW Albany, OR, USA 97321-8000 Phone Numbers.........: Front Desk........: (541) 967-2400 Fax (All Dept.)...: (541) 967-2401 FaxBack...........: (541) 967-0072 FAXcilitate Automated Registration........: (800) 774-4530 (360) 604-1494 FAXnetwork Support....: Voice.............: (541) 967-2496 Fax...............: (541) 967-2401 Internet EMail....: faxnetwork@supra.com CompuServe........: GO SUPRA [section 3] America On Line...: SupraCorp2 Tech Support Info.....: (800) 774-4965 -USA & Canada {24hr} (360) 604-1499 -International {24hr} Supra Tech Support....: {7:00am - 5:00pm Pacific M-F} * via Voice > (541) 967-2490 PC DOS/WINDOWS (541) 967-2492 MAC (541) 967-2493 AMIGA & Other Products {9A-12N M-F} via Fax > ATTN: Tech Support (541) 967-2401 FaxBack..........: (541) 967-0072 via Modem > Supra BBS........: (541) 967-2444 (8 nodes - 24hr.) {V.34/V.FC/V.32b/V.42b/MNP 2-5 & 10} FidoNet..........: 1:357/4 (24hr. CM & FREQ) FidoNet Int. Echo: SupraFAX (Now Supra Moderated!) Mail to SUPRA CORP for support CompuServe.......: GO SUPRA America On Line..: SupraCorp2 (mail only, not a orum) GEnie............: SupraTech AppleLink........: D2456 eWorld...........: shortcut=supra Internet EMail...: supratech@supra.com (General) pctech@supra.com (DOS & WINDOWS) mactech@supra.com (Macintosh) amigatech@supra.com (Amiga & Other) sdms@supra.com (Supra DMS) Internet FTP Site: ftp.supra.com logon as "anonymous" {Contains only Supra specific files (settings & configurations) and general information about Supra} Internet WWW Site: http://www.supra.com Supra Corporation - Vancouver (Washington)