--------------- FIDO MESSAGE AREA==> TOPIC: 259 HAYES MODEMS Ref: E1400000 Date: 01/02/97 From: CHRIS MADDOCK Time: 07:06am \/To: HAYES SUPPORT (Read 0 times) Subj: Problems with Hayes 336 Hi Michael, I have just connected to this conference via my uplink who had it on passthrough so cannot see if anyone has had these problems answered before. I have recently bought a Hayes Accura 336, model 5351AU Version 6.20 unit. (Christmas present to myself) It runs on a BBS with Binkley and Maximus as the software. The modem has "AT&C1&D2S0=0S37=29S2=255|" as the init string. Nothing fancy but it appears that it is all that is needed. The problems I need solved are: 1. When connecting to some other sites, the Hayes calls out fine, goes through its negotiation sequence and then immediately hangs up. (*Immediatly* at the end of the negotiation sequences ! The CD light blinks and thats =it=.) If I do ATS37=29, it works. But why should I have to *force* a lower speed connect for it to connect ?? Am I doing something wrong ? 2. I can't seem to get the ATS86? to work properly. Binkley has an "AfterCall" function whereby it allows an interogation of the modem for the cause of the last disconnection. All the Hayes replies with is "000" every time, even though I've seen it disconnect because of the terrible lines I'm on. I did a manual disconnection (pulled the phone plug from the wall) to see what the effect would be. "000" was the response. Can you tell me how to get this working please ? I need ammo for our Telco (Tel$tra) to get off their butts and do something about the lines. Austel have recently changed the "required End-to-End Standard" so that the lines need only handle 2400 bps (Yes, Bits per Second !) Along with a transmit level of -10dBM, this is a recipe for disaster here in Oz. +4dBM to line is far more sensible in my blunt opinion. Suggestions: =========== Is it possible, in a future revision of the firmware, to report not just the reason for the disconnection, but the last negotiated (retrained) active speed as well ? Maybe the last =two= speeds ?? i.e. ATS86? 004 21600 21600 Two numbers the same would of course indicate that it disconnected without retraining whereas "004 21600 24000" would mean that it did indeed at some time, do a retrain. ???? It would be ever so more helpful to use. Who knows ? It might even "catch on". Another suggestion is a card with a list and one line explanation of each AT command. i.e. ATA Answer ATBx Whatever ATDx Dial number etc just a brief summary of what each command is and leave it to the user to use the on-line reference, which, by the way, is a pain if there is not a straight Text reference to it. I have to start up windows to look at it and then go back to DOS to use it ! As an alternative to this suggestion, have a plain text file with the command summary that can be easily printed out. It can be accessed via Windows =or= via a DOS editor. and easily printed and handy for BBS nuts like myself. My last modem was a "Spirit Thunder V32T" which is something like a "Digicom Scout Plus" in your part of the world. It's been a fantastic modem. the report sequence was great and worked well. Didn't show speeds but then nothing is ever perfect is it ? I decided on a Hayes because, well, why use a copy ?? I had the opportunity to get the real thing at what I considered to be a fair price. Modems in Oz are not cheap and the Accura modem has been over $400 till recently. Well done with the prices and performance. Thanks & Regards, Chris Maddock Diagnostic CBBS chrism@softtech.brisnet.org.au --- Msged/386 4.00 * Origin: Diagnostic CBBS - DownUnder - (3:640/302) --------------- FIDO MESSAGE AREA==> TOPIC: 259 HAYES MODEMS Ref: E1400001 Date: 01/03/97 From: HAYES SUPPORT Time: 10:59am \/To: CHRIS MADDOCK (Read 0 times) Subj: PROBLEMS WITH HAYES 3 01/ CM>MSGID: 3:640/302 4263af76 CM>Hi Michael, CM>I have just connected to this conference via my uplink who had it on CM>passthrough so cannot see if anyone has had these problems answered fore. CM>I have recently bought a Hayes Accura 336, model 5351AU Version 6.20 unit. CM>(Christmas present to myself) CM>It runs on a BBS with Binkley and Maximus as the software. CM>The modem has "AT&C1&D2S0=0S37=29S2=255|" as the init string. Nothing fancy but CM>it appears that it is all that is needed. CM>The problems I need solved are: CM>1. When connecting to some other sites, the Hayes calls out fine, goes through CM>its negotiation sequence and then immediately hangs up. (*Immediatly* at the CM>end of the negotiation sequences ! The CD light blinks and thats =it=.) CM>If I do ATS37=29, it works. But why should I have to *force* a lower peed CM>connect for it to connect ?? Am I doing something wrong ? Chris, Under some conditions forcing the modem to initially connect at a slower carrier speed can give you a more stable connection. If the conditions allow it, the modem can still renegotiate to a higher carrier speed if the lines allow it. CM>2. I can't seem to get the ATS86? to work properly. Binkley has an "AfterCall" CM>function whereby it allows an interogation of the modem for the cause of the CM>last disconnection. CM>All the Hayes replies with is "000" every time, even though I've seen it CM>disconnect because of the terrible lines I'm on. I did a manual disconnection CM>(pulled the phone plug from the wall) to see what the effect would be. "000" CM>was the response. CM>Can you tell me how to get this working please ? I need ammo for our Telco CM>(Tel$tra) to get off their butts and do something about the lines. Austel have CM>recently changed the "required End-to-End Standard" so that the lines need only CM>handle 2400 bps (Yes, Bits per Second !) CM>Along with a transmit level of -10dBM, this is a recipe for disaster here in CM>Oz. +4dBM to line is far more sensible in my blunt opinion. The S86 result codes may not be supported in all models, and I do not have the specs on the non-US Hayes models. S86 wouldn't likely give you any really useful info, it gives you result codes that tell of certain timeouts, protocol failures, etc. but nothing that you could point to and say, there, that's caused by line noise! CM>Suggestions: CM>=========== CM>Is it possible, in a future revision of the firmware, to report not just the CM>reason for the disconnection, but the last negotiated (retrained) active speed CM>as well ? Maybe the last =two= speeds ?? CM>i.e. CM>ATS86? CM>004 21600 21600 CM>Two numbers the same would of course indicate that it disconnected without CM>retraining whereas "004 21600 24000" would mean that it did indeed at some CM>time, do a retrain. CM>???? It would be ever so more helpful to use. Who knows ? It might even "catch CM>on". CM>Another suggestion is a card with a list and one line explanation of each AT CM>command. i.e. CM>ATA Answer CM>ATBx Whatever CM>ATDx Dial number CM>etc CM>just a brief summary of what each command is and leave it to the user to use CM>the on-line reference, which, by the way, is a pain if there is not a straight CM>Text reference to it. CM>I have to start up windows to look at it and then go back to DOS to use it ! CM>As an alternative to this suggestion, have a plain text file with the command CM>summary that can be easily printed out. It can be accessed via Windows =or= via CM>a DOS editor. and easily printed and handy for BBS nuts like myself. (Continued to next message) --- FLAME v1.1 * Origin: Southern Star - sstar.com - V.34+/ISDN - 504-885-5928 - (1:396/1) --------------- FIDO MESSAGE AREA==> TOPIC: 259 HAYES MODEMS Ref: E1400002 Date: 01/03/97 From: HAYES SUPPORT Time: 10:59am \/To: CHRIS MADDOCK (Read 0 times) Subj: PROBLEMS WITH HAYES 3 02/ (Continued from previous message) Try TRM288.TXT, available on our BBS (770)-446-6336, via web: ftp://ftp.hayes.com/tech/trm288.txt Or via FTP to ftp.hayes.com in the TECH directory. CM>My last modem was a "Spirit Thunder V32T" which is something like a "Digicom CM>Scout Plus" in your part of the world. It's been a fantastic modem. the report CM>sequence was great and worked well. Didn't show speeds but then nothing is ever CM>perfect is it ? CM>I decided on a Hayes because, well, why use a copy ?? CM>I had the opportunity to get the real thing at what I considered to be a fair CM>price. CM>Modems in Oz are not cheap and the Accura modem has been over $400 till CM>recently. CM>Well done with the prices and performance. For specific help on with your product, you may want to contact our Australian office: (Melbourne) Hayes Microcomputer Products (Australia) Pty Limited Level 3, 434 St. Kilda Road Melbourne VIC 3004 Phone - 3-9281-3801 Fax - 3-9281-3805 (Sydney) Hayes Microcomputer Products (Australia) Pty. Limited Level 10 201 Miller Street North Sydney NSW 2060 Phone: 2-9959-5544 Fax: 2-9959-5235 BBS: 2-9959-5287 Tech Support: 2-9959-5544 email: dmoon@hayes.com Michael -- Hayes Online Services --- FLAME v1.1 * Origin: Southern Star - sstar.com - V.34+/ISDN - 504-885-5928 - (1:396/1) --------------- FIDO MESSAGE AREA==> TOPIC: 259 HAYES MODEMS Ref: E1500000 Date: 01/05/97 From: SOUTHERN STAR Time: 12:45am \/To: ALL (Read 0 times) Subj: Expiration Warning Hello. The Zone 1 Backbone only carries echoes listed in the Zone 1 EchoList. It seems that the listing for this echo will expire this month. Thus, it is necessary for the moderator to update its listing if it is to remain on the Zone 1 Backbone. For more information please consult these files: BOFAQxxx.TXT and ELISTxxx.ZIP, where "xxx" is the version number. They are available from most hubs or can be requested from 1:1/200, 1:1/201, 1:283/120 or 1:396/1. If you need assistance, please contact Marge Robbins, 1:283/120. Regards, Zone 1 Backbone Operations --- Harvey's Robot v6.00 * Origin: Southern Star - sstar.com - V.34+/ISDN - 504-885-5928 - (1:396/1) --------------- FIDO MESSAGE AREA==> TOPIC: 259 HAYES MODEMS Ref: E1500001 Date: 01/05/97 From: CHRIS MADDOCK Time: 05:49pm \/To: HAYES SUPPORT (Read 0 times) Subj: PROBLEMS WITH HAYES 3 01/ On 03 Jan at 10:59, Hayes Support of 1:396/1 wrote to Chris Maddock: [.....] CM>>1. When connecting to some other sites, the Hayes calls out fine, goes CM>>through CM>>its negotiation sequence and then immediately hangs up. (*Immediatly* at CM>>the end of the negotiation sequences ! The CD light blinks and thats CM>>=it=.) CM>>If I do ATS37=29, it works. But why should I have to *force* a lower speed CM>>connect for it to connect ?? Am I doing something wrong ? HS> Chris, HS> Under some conditions forcing the modem to initially connect at a HS> slower carrier speed can give you a more stable connection. If the HS> conditions allow it, the modem can still renegotiate to a higher carrier HS> speed if the lines allow it. Hi Michael, Yes, I understand that. But, (isn't there always one of them ?), why should I have to *force* a lower speed connection. Why is this not negotiated in the negotiation period ?? CM>>2. I can't seem to get the ATS86? to work properly. Binkley has an CM>>"AfterCall" function whereby it allows an interogation of the modem for the CM>>cause of the last disconnection. CM>>All the Hayes replies with is "000" every time, even though I've seen it CM>>disconnect because of the terrible lines I'm on. I did a manual CM>>disconnection (pulled the phone plug from the wall) to see what the effect CM>>would be. CM>>"000" was the response. CM>>Can you tell me how to get this working please ? I need ammo for our elco CM>>(Tel$tra) to get off their butts and do something about the lines. Austel CM>>have recently changed the "required End-to-End Standard" so that the lines CM>>need only handle 2400 bps (Yes, Bits per Second !) CM>>Along with a transmit level of -10dBM, this is a recipe for disaster here CM>>in Oz. +4dBM to line is far more sensible in my blunt opinion. HS> The S86 result codes may not be supported in all models, and I do not HS> have the specs on the non-US Hayes models. S86 wouldn't likely give you HS> any really useful info, it gives you result codes that tell of certain HS> timeouts, protocol failures, etc. but nothing that you could point to HS> and say, there, that's caused by line noise! Agreed, however I am after enough info to be able to use the sum of it to get the line improved so that it is at least consistant. I will contact the Australian Hayes support on Monday. [.....] Regards, Chris Maddock chrism@softtech.brisnet.org.au --- Msged/386 4.00 * Origin: Diagnostic CBBS - DownUnder - (3:640/302) --------------- FIDO MESSAGE AREA==> TOPIC: 259 HAYES MODEMS Ref: E1A00000 Date: 01/04/97 From: DAVE BELONGIA Time: 03:46am \/To: HAYES SUPPORT (Read 0 times) Subj: HAYES INIT STRINGS *** Quoting Hayes Support to Daniel Ward dated 12-31-96 *** > How did you lose the stored profile in the modem? If something > else > has overwritten other settings, then you might want to go back to a > very > basic setting. Unfortunately I have not been able to locate a specific > init string for frontdoor, but you might want to issue an > AT&F&C1&D2W2&W&W1 to the modem and give it a try. I'm sure someone who > is running this exact same software will be able to give you a more > exact string. > Here is what is in the Intermail modem pick list for the Optima 28.8 ATH0|~ATH~Z| ATM0V1W2X4&C1&D2&Q9&T5S7=60S11=50| ATS30=30S37=15S38=0S82=3S95=43S108=2| Hope this helps. Dave --- FreeMail/T.A.G. 2.7c Standard * Origin: Sports Arena: Gladstone, Mi 906-428-9118 (1:139/945) --------------- FIDO MESSAGE AREA==> TOPIC: 259 HAYES MODEMS Ref: E1C00000 Date: 01/07/97 From: HAYES SUPPORT Time: 03:20pm \/To: CHRIS MADDOCK (Read 0 times) Subj: PROBLEMS WITH HAYES 3 01/ CM>MSGID: 3:640/302 42908df2 CM>On 03 Jan at 10:59, Hayes Support of 1:396/1 wrote to Chris Maddock: CM>[.....] CM>CM>>1. When connecting to some other sites, the Hayes calls out fine, goes CM>CM>>through CM>CM>>its negotiation sequence and then immediately hangs up. (*Immediatly* at CM>CM>>the end of the negotiation sequences ! The CD light blinks and thats CM>CM>>=it=.) CM>CM>>If I do ATS37=29, it works. But why should I have to *force* a lower speed CM>CM>>connect for it to connect ?? Am I doing something wrong ? CM>HS> Chris, CM>HS> Under some conditions forcing the modem to initially connect at a CM>HS> slower carrier speed can give you a more stable connection. If the CM>HS> conditions allow it, the modem can still renegotiate to a higher carrier CM>HS> speed if the lines allow it. CM>Hi Michael, CM>Yes, I understand that. CM>But, (isn't there always one of them ?), why should I have to *force* a lower CM>speed connection. Why is this not negotiated in the negotiation period ?? To be perfectly frank, I don't know. However, some phone line conditions fluctuate enough to initially 'fool' the modem into thinking that the line can support a higher carrier speed than it actually can. Conditions may change in such a manner as to throw the modem for a loop with renegotiations, etc. as to cause an eventual lost carrier. This might be what is happening in your case. Forcing the modem to a lower initial carrier speed often solves the problem. Michael -- Hayes Online Services --- FLAME v1.1 * Origin: Southern Star - sstar.com - V.34+/ISDN - 504-885-5928 - (1:396/1) --------------- FIDO MESSAGE AREA==> TOPIC: 259 HAYES MODEMS Ref: E1D00000 Date: 01/08/97 From: BARRY BOGART Time: 02:25pm \/To: ALL (Read 0 times) Subj: Hayes 14.4 Anybody know where I might get 1 last 14.4 Hayes Accura Internal? --- * Origin: TheSanatorium! 607-648-6789 Sanataria Springs, NY (1:260/432) --------------- FIDO MESSAGE AREA==> TOPIC: 259 HAYES MODEMS Ref: E1E00000 Date: 01/08/97 From: CRISTIAN CARACCI Time: 08:17pm \/To: ALL (Read 0 times) Subj: Hayes accura Hi all!!! Does anybody know if there is a Hardware/software upgrade for a 14.4 Hayes Accura Modem, to get a better speed!!!???????? or I should give it to a museum!!! Regards. __Cristian_Caracci Saludos!! ++Cristian Caracci --- FMail 1.22 * Origin: Zoolook Network TLD de 23 a 8Hs 805-5100 (4:900/456) --------------- FIDO MESSAGE AREA==> TOPIC: 259 HAYES MODEMS Ref: E1F00000 Date: 01/10/97 From: BARRY BOGART Time: 04:28pm \/To: CRISTIAN CARACCI (Read 0 times) Subj: Re: Hayes accura CC> Does anybody know if there is a Hardware/software upgrade for a 14.4 CC> Hayes Accura Modem, to get a better speed!!!???????? or I should give CC> it to a museum!!! Well if it turns out to be the museum route, I'll buy it from you. --- * Origin: TheSanatorium! 607-648-6789 Sanataria Springs, NY (1:260/432)